员工福利 

Young sporty woman with smart watch tying shoelaces in fitness

Business success directly correlates to the health and well-being of the people who work there.

通过福利提高员工的幸福感

员工福利 is a top priority on the corporate agenda as companies and their boards connect and correlate it with success.

太经常了, socioeconomic factors determine whether an employee is entitled to benefits, 保险和健康保险. This means that disadvantaged groups often miss out — despite needing the most help. 鉴于此, employers must urgently address outdated and inadequate healthcare benefits and implement plans designed to support all of their workers.

The global COVID-19 pandemic has given HR and benefits professionals the opportunity to reinvent health and well-being plans – turning caring into a competitive advantage.

通过创建一个稳健的策略, HR professionals can promote better employee health while also improving business outcomes such as productivity, 订婚, 留存和信任.

This can be done by focusing on the four pillars of employee well-being:

  • 精神
  • 物理
  • 社会
  • 金融

精神: Mitigating the employee mental health crisis

Good workplace mental health has always been a critical part of overall well-being, but businesses are now becoming more aware of the role they can play in helping employees achieve it. Tackling mental health issues in the workplace has also taken on greater urgency as more people than ever suffer from conditions such as stress- and trauma-related disorders, 焦虑和抑郁.

The good news is that opportunities to fill the gaps in medical plans and provide mental healthcare to the workforce are plentiful. Employers can do the right thing and meet growing societal obligations while also protecting the health of their businesses.

This can also provide the business with a competitive advantage. 我们的 按需医疗服务 research shows that workers increasingly turn to their employers as trusted providers of health support. 事实上, mental health provision is a core differentiator, which can boost talent acquisition and retention. (This research shows that 42% of employees with access to mental health benefits are less likely to leave the company compared to 27% of those without access).

同样, people whose employers provide a wide range of health and well-being benefits are more loyal, more engaged and less likely to leave a company.

现在要采取三个步骤

  1. Understand the mental health needs of your workforce
    An annual health risk assessment should include a mental health section that explores levels of anxiety, depression and burnout as well as self-care habits.
  2. Monitor the landscape for new, high-quality mental health solutions
    Address the full range of services, from prevention to treatment regimens. Look at ways to fund access to basic needs, such as including therapy under medical insurance. 
  3. Develop a mental health strategy for your workforce
    This should not only look at supporting those who are out sick, but also enhance overall well-being and include mental health education.

物理: Addressing the gap in healthcare affordability

Traditionally, employers have provided more comprehensive benefits for higher earners and management. However, this approach alienates lower-earning employees and discriminates against certain groups. This can lead to unfulfilled care expectations and cause staff to become disillusioned and demotivated. The traditional approach can also produce high turnover among under-served groups and even damage the reputation for employers who are seen to fail in this area.

来应对这一挑战, businesses must “flip the pyramid” on how they approach the provision of healthcare benefits. 要做到这一点, firms should provide equitable levels of support for employees at every level of their organization, 关注以前未满足的需求.

The process must start with addressing affordability. At 美世 沼泽 Benefits we are seeing many firms devising strategies to tackle cost issues. These strategies include providing affordable insurance for entry-level and junior employees.

获得医疗保健同样至关重要. 幸运的是, a paradigm shift in employer behavior can be seen, with many firms now focused on ensuring that quality healthcare and infrastructure are available to all employees regardless of job, 角色或功能.

现在要采取四个步骤

  1. 回顾你的福利计划
    Eliminate outdated, inappropriate and inadequate plans.
  2. Have conversations about environmental, social and governance 
    As part of your ongoing vendor management activities, these discussions with insurers should inform you about what they are doing in this field.
  3. Determine to what extent your benefits should align to your DEI goals
    相应地完善你的利益策略.
  4. Continue to advocate for better collection and sharing of data
    Allow for anonymized and aggregated identification of workforce health trends. This data should include coding for social factors that influence health and well-being.

按需医疗2023年. Benefits for all: The secret to thriving employees and thriving businesses

我们的研究着眼于超过17人的观点,在全球拥有5000名员工, helping you to understand the lives and priorities of your workforce; how to energize, reassure and care for them in the most relevant ways, 激励你的组织蓬勃发展.

使用分析 to create a culture of health and well-being

Providing early and frequent well-being support is not only the right thing to do, 这也会带来更投入的劳动力. 我们的 global 按需医疗服务 2021 research shows that employees who feel well supported and have access to wide range of benefits are more productive, 更好的参与, 也不太可能离职.

使用分析, HR leaders can go far beyond tracking the success of one benefit or the preferences of one region. 他们可以创建和跟踪利益角色, enabling them to gain a richer understanding of benefits use across their organisation and target communications. This is particularly useful in global organisations, 其中一个, unified system can be used to understand how needs differ across, 或超越, 地理及部门. 

HR teams equipped with analytics capabilities are able to see in near real-time how the fallout from the pandemic impacted their benefits offering and could identify any gaps or successes that appeared. 通过跟踪报销, 例如, employers could see people swapping out gym memberships for virtual classes and deduce that employees were finding other ways to remain fit and healthy while working from home. 

This understanding might lead them to further supplement their wellbeing programmes, with virtual nutrition workshops or cooking classes, 例如. Analytics can then help monitor scheme take-up, helping HR leaders assess whether new benefits deliver a good return on investment. 

Learnings from the 美世 沼泽 Benefits webinar

: This started as a one-month campaign to promote emotional, social and intellectual well-being but has been ongoing ever since. Managers are encouraged to ask employees questions such as: “How are you doing?” and “Is there anything I can do to support you?” The campaign emphasizes one-to-one meetings and making sure people are comfortable discussing these issues.
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  • 更好地利用EAP: AECOM created a template message to ensure that at the end of employee communications there was a reminder that the global EAP was there to support people 24/7 worldwide. This also included links to the global well-being site and the AECOM benefits sites.
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  • 超级六人挑战:六个月, AECOM is running a competition where once a month, a person is selected based on the number of likes that they received about their own well-being story. 除了获得各种奖励, the winner’s photo is made into a superhero animated character and featured on internal websites.
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  • 重新定位福祉大使: AECOM has well-being ambassadors in local offices, 但是对于远程工作的人来说, 它们没有那么有效. The company expanded the ambassador toolkit to include more resources that could be offered virtually, 了解员工的情况, 在办公室还是远程办公.
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  • “提名你的经理”项目: This program allows employees to nominate managers for well-being certificates once a month for promoting a culture of well-being among their teams.
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    Forward-looking and innovative firms continue to evolve and foster new ideas on how to create a culture of health that promotes the well-being of all employees. Speaking at a 美世 沼泽 Benefits webinar, Bernie Knobbe, SVP, 全球 Benefits & 幸福, Human Resources at AECOM shared some of the creative initiatives the firm has launched to create what he calls a “culture of caring”.

    主要举措包括:

    1. “Well-binars”: The firm held webinars on well-being for all employees globally.

    2. 维护周: The firm’s safety week was rebranded as Safeguard Week to better reflect its core values. It included animated videos and a virtual exhibition hall to engage employees and promote the well-being program.

    3. # WellbeingMoments: This initiative encouraged people to think of well-being moments each day and share them with colleagues. Team leaders share their personal well-being moments at the beginning of employee meetings and leadership Town Halls.

    4. Let 's Talk Campaign: This started as a one-month campaign to promote emotional, social and intellectual well-being but has been ongoing ever since. Managers are encouraged to ask employees questions such as: “How are you doing?” and “Is there anything I can do to support you?” The campaign emphasizes one-to-one meetings and making sure people are comfortable discussing these issues.

    5. 更好地利用EAP: AECOM created a template message to ensure that at the end of employee communications there was a reminder that the global EAP was there to support people 24/7 worldwide. This also included links to the global well-being site and the AECOM benefits sites.

    6. 超级六人挑战:六个月, AECOM is running a competition where once a month, a person is selected based on the number of likes that they received about their own well-being story. 除了获得各种奖励, the winner’s photo is made into a superhero animated character and featured on internal websites.

    7. 重新定位福祉大使: AECOM has well-being ambassadors in local offices, 但是对于远程工作的人来说, 它们没有那么有效. The company expanded the ambassador toolkit to include more resources that could be offered virtually, 了解员工的情况, 在办公室还是远程办公.

    8. “提名你的经理”项目: This program allows employees to nominate managers for well-being certificates once a month for promoting a culture of well-being among their teams.
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